TK10 Privacy Policy

This policy outlines how TK10 gathers, uses and protects your information when you visit the website, register an account, download the app or play any game. We serve players across Bangladesh, and keeping your data safe is central to our platform. By using TK10, you agree to the practices below. If you disagree with any part, please stop using the service.

1. What Information We Collect

We only collect what is necessary to operate your account, process payments and maintain a secure platform. The data falls into three categories.

1.1 Account Details

When you sign up or verify your identity, we may ask for:

• Full name and date of birth to confirm you are 18 or above
• Mobile number and email address
• TK10 username and login password
• Payment details for deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer
• ID documents when KYC checks are required

1.2 Device Data

When you access the site or the TK10 app, some technical information is collected automatically:

• IP address, browser type and language settings
• Device model, operating system and app version
• Connection information and approximate location

1.3 Usage Patterns

To improve the service and spot misuse, we log platform activity:

• Pages visited, features used and time spent
• Deposit, withdrawal and gameplay history
• Bonus activity and promotion participation

2. How We Use Your Data

TK10 uses your information strictly for clear, lawful purposes:

• Creating and managing your account, verifying age and identity
• Processing deposits and cashouts via bKash, Nagad, Rocket, and bank channels
• Delivering games and settling bets accurately
• Providing customer support and responding to your requests
• Sending promotions and bonus offers (opt out anytime)
• Preventing fraud, securing the platform and meeting legal requirements

Please also review our Terms & Conditions Terms and Conditions alongside this policy, as together they form the full agreement between you and TK10.

3. Cookie Policy

TK10 uses cookies and similar technologies like most gaming sites. Cookies are small files stored on your device that help remember preferences, keep you logged in and understand platform usage. You can manage or delete cookies through browser settings, but disabling essential ones may affect certain features.

4. Third-Party Sharing

TK10 never sells your personal information. We share data only with reliable partners that help us run the platform, like:

• Payment partners that handle your bKash, Nagad, Rocket, and bank transfers
• Identity checks and anti-fraud services to keep your account safe
• Game developers and technology providers that power the games
• Government bodies or regulators when the law requires it

These partners can only use your data for the exact service they provide to TK10.

5. How We Protect Your Data

TK10 uses multiple layers of security to protect your details. All data sent between your device and our servers is encrypted with SSL, sensitive records sit on secure servers, and only authorised team members can access them. While no system is 100% foolproof, we continuously improve safeguards against unauthorised access.

6. How Long We Keep Your Data

We hold your personal data only for as long as necessary to manage your account and meet legal, financial, and fraud prevention rules. Once it's no longer needed, we securely erase or anonymise it.

7. Your Rights Over Your Data

You stay in control of your information. You have the right to:

• Ask to see the data we store about you and get a copy
• Fix any mistakes or update old information
• Request that we delete your data, as far as the law allows
• Stop receiving promotional messages whenever you like

If you have questions about responsible gaming, check out our dedicated tools and guidance. Responsible Gaming You can also get quick answers on our FAQ page. FAQ.

8. Updates to This Policy

This Privacy Policy may be updated occasionally. When we make changes, we’ll post the new version here with a fresh date. Check back now and then to stay informed.